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Leaders in business, social and community settings have heard about how Questions of Difference works and asked us to step into people’s lives, interrupt existing patterns of thinking and instigate powerful, sustainable change to meet practical goals.
Talk to Questions of Difference about:
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Conferences that tune people immediately into ways of cashing in on conflict |
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Consultancy and conflict management training solutions that introduces affirmative questioning in a range of contexts, including mergers and acquisitions; profit improvement programmes; cultural change; leadership development; partnerships; customer service improvement; working with inter-personal, community or organisational conflict |
See how Questions of Difference worked with The Royal Bank of Scotland so that: |
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Customer Satisfaction increased by 30% – the highest ever scores |
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Fraud fell from £6.0 to £1.2 million – UK industry leader |
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1,557 ideas were generated, 387 of which made cost savings of £726,500 within a year |
| • | Staff awareness of customer service increased as levels of empowerment and morale soared |
| • | Senior management team increased its visibility |
| • | Effective inter-departmental working was boosted increased and customer complaints sent directly to the executive fell by 37% |
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