Excerpts

'Don't always take me literally'

Drawn from Chapter 3, this excerpt invites readers to challenge two things. Firstly, a challenge to organisations who allow the deafening voice of a few cynics to silence the possibilities that change in organisations can bring about. The second challenge is a reminder of the simple reality that what we think we have said is not always what people hear.
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‘In every situation we find what is working and learn from it’

Dipping into Chapter 4, this excerpt provides an explanation of one of our 7 Partnering assumptions. I wonder when last you took the time to really understand the detail of what is working and use the energy and passion you get from re-connecting with success to address failure.
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‘Counting the cost – questions of indifference’

Our final excerpt is drawn from Chapter 5 and is a useful reminder that our failure to Cash in on Conflict is costing us a lot more than we are often prepared to accept. Working with differences has a direct bottom line impact.
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